At WudFactory, we take pride in delivering premium handcrafted wooden products safely and on time. Please read our Shipping & Cancellation Policy carefully before placing an order.
1. Shipping Policy
📦 Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
🚚 Shipping Timeline
Standard Delivery Time: 5–10 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
📍 Shipping Coverage
We currently ship across India.
International shipping is not available at the moment.
💰 Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout.
Any promotional free-shipping offers will be displayed on the website.
🔍 Order Tracking
Once your order is shipped, you will receive tracking details via SMS / Email / WhatsApp.
You can track your order using the provided tracking link.
📦 Packaging
All products are securely packed to prevent damage during transit.
If you receive a damaged package, please notify us within 24 hours of delivery.
2. Cancellation Policy
❌ Order Cancellation by Customer
Orders can be cancelled within 12 hours of placing the order or before shipment, whichever is earlier.
Once the order is shipped, cancellation requests will not be accepted.
